I. Facebook
1) Information on the collection of personal data and contact details of the data controller
1.1 Below we inform you about how we handle your personal data. Personal data is any data that can be used to personally identify you.
Please carefully consider what personal data you share with us via Facebook. As long as you are logged into your Facebook account and visit our Facebook profile, Facebook can associate this with your Facebook profile. We expressly point out that Facebook processes the data of its users (z.B. Facebook stores personal information (IP address, etc.) and may also use it for business purposes. Further information on Facebook's data processing can be found in Facebook's privacy policy at [link to Facebook's privacy policy]. https://de-de.facebook.com/policy.php.
We have no control over the data collection and further processing by Facebook. Furthermore, it is not clear to us to what extent, where, and for how long Facebook stores the data, to what extent Facebook complies with existing deletion obligations, what analyses and connections Facebook makes with the data, and to whom Facebook transfers the data. If you wish to prevent Facebook from processing personal data you transmit to us, please contact us via another method. You can find our complete contact details in our legal notice on Facebook.
1.2 The data controller within the meaning of the General Data Protection Regulation (GDPR) is Vetain GmbH, An der Flur 9, 85604 Zorneding, Germany, Tel.: 01708536258, E-Mail: support@vetain.de, insofar as we process the data transmitted to us by you via Facebook exclusively ourselves.
Insofar as the data you transmit to us via Facebook is also or exclusively processed by Facebook (Insights data), Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, is also a data controller within the meaning of the General Data Protection Regulation (GDPR), in addition to us. This data processing is based on a joint controllership agreement pursuant to Article 26 GDPR, which you can view here:
https://www.facebook.com/legal/terms/page_controller_addendum.
Furthermore, for the use of certain Facebook products, such as the so-called "Facebook Business Tools", and for data processing carried out through these products, a supplementary agreement applies between us and Facebook Ireland Ltd. as joint controllers pursuant to Art. 26 GDPR, which can be viewed here:
https://www.facebook.com/legal/controller_addendum
The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.
2) Data Protection Officer
You can contact Facebook's data protection officer via the online contact form provided by Facebook at https://www.facebook.com/help/contact/540977946302970 contact.
3) Data processing when contacting us
3.1 We collect personal data when you contact us, for example, via a contact form or messenger. You can see which data we collect when you contact us via a contact form in the respective contact form itself. This data is stored and used exclusively for the purpose of responding to your inquiry, contacting you, and for the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your inquiry in accordance with Article 6(1)(f) GDPR.If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your request has been fully processed, unless statutory retention obligations apply. We assume that processing is complete when it is clear from the circumstances that the matter in question has been resolved.
3.2 WhatsApp Business
We offer visitors to our Facebook page the opportunity to contact us via the WhatsApp messaging service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called "Business version" of WhatsApp.
If you contact us via WhatsApp regarding a specific transaction (for example, an order you have placed), we will store and use the mobile phone number you use with WhatsApp, as well as your first and last name (if provided), in accordance with Article 6(1)(b) of the GDPR, to process and respond to your inquiry. Based on the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address, or email address) in order to assign your inquiry to a specific transaction.
If you use our WhatsApp contact for general inquiries (e.g., regarding our range of services, availability, or our website), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in the efficient and timely provision of the requested information.
Your data will only be used to answer your inquiry via WhatsApp. It will not be shared with third parties.
Please note that WhatsApp Business accesses the address book of the mobile device we use for this purpose and automatically transfers phone numbers stored in the address book to a server of its parent company, Facebook Inc., in the USA. For the operation of our WhatsApp Business account, we use a mobile device whose address book contains only the WhatsApp contact data of users who have actually contacted us via WhatsApp.
This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transfer of their WhatsApp phone number from the address books of their chat contacts, in accordance with Article 6(1)(a) GDPR, by accepting the WhatsApp Terms of Service upon first using the app on their device. The transfer of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.
For information on the purpose and scope of data collection and the further processing and use of data by WhatsApp, as well as your related rights and settings options to protect your privacy, please refer to WhatsApp's privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy.
4) Data processing for statistical and marketing purposes
4.1 Page Insights
Facebook provides us with so-called Page Insights for our Facebook page: https://www.facebook.com/business/a/page/page-insights. This involves aggregated data that allows us to understand how people interact with our site. Page Insights may be based on personal data collected in connection with a person's visit to or interaction with our site and its content. This is done in accordance with Article 6(1)(f) of the GDPR.f GDPR, the safeguarding of our overriding legitimate interests in an optimized presentation of our offer and effective communication with customers and prospective customers.
You can object to the processing of your data for the aforementioned purposes at any time by adjusting your ad settings in your Facebook user account at https://www.facebook.com/settings?tab=ads Change accordingly.
4.2 Facebook Lead Ads
We use the "Lead Ads" function of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook") to collect and process certain personal data of prospective customers – so-called leads – via a contact form (so-called "instant form") displayed on Facebook websites. The content and scope of the data requested in this form depends on the targeting of the respective lead campaign.
The processing of data is strictly tied to the purposes pursued by the respective lead ad campaign. These purposes are clearly stated within the lead ad or on the provided form before the data is transmitted. Depending on the focus of the lead ad campaign, the legal basis for data processing is either your explicit consent pursuant to Art. 6 para. 1 lit. a GDPR (e.g., for direct marketing measures such as registration for email newsletters) or our legitimate interest in the optimal marketing of our services pursuant to Art. 6 para. 1 lit. f GDPR. Data will not be shared with third parties.
As part of the aforementioned services, data transmitted via instant forms may be stored on servers of Facebook Inc., 1601 Willow Rd, Menlo Park, CA 94025, USA.
For more information about data processing via Facebook Lead Ads, please see Facebook's Data Policy at https://de-de.facebook.com/privacy/explanation
5) Rights of the data subject
5.1 The applicable data protection law grants you comprehensive rights as a data subject (rights of access and intervention) vis-à-vis the controller regarding the processing of your personal data, about which we inform you below:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Article 16 GDPR;
- Right to erasure pursuant to Article 17 GDPR;
- Right to restriction of processing pursuant to Article 18 GDPR;
- Right to information pursuant to Article 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent pursuant to Art. 7 para. 3 GDPR;
- Right to lodge a complaint pursuant to Article 77 GDPR.
5.2 RIGHT OF OBJECTION
If we process your personal data based on our overriding legitimate interest as part of a balancing of interests, you have the right to object to this processing at any time, on grounds relating to your particular situation, with effect for the future.
If you exercise your right to object, we will cease processing the data in question. However, further processing remains possible if we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights and freedoms, or if the processing serves the purpose of establishing, exercising or defending legal claims.
If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. You can exercise your right to object as described above.
If you exercise your right to object, we will cease processing the data in question for direct marketing purposes.
6) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the processing purpose and – if applicable – additionally by the respective statutory retention period (z.B. Commercial and tax law retention periods).
When processing personal data on the basis of explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, this data will be stored until the data subject withdraws his or her consent.
If statutory retention periods exist for data processed in the context of contractual or quasi-contractual obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the expiry of the retention periods, provided that it is no longer required for the performance of a contract or for initiating a contract and/or we no longer have a legitimate interest in its continued storage.
When processing personal data on the basis of Article 6(1)(f) GDPR, this data will be stored until the data subject exercises their right to object pursuant to Article 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the purpose of establishing, exercising or defending legal claims.
When processing personal data for direct marketing purposes on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until the data subject exercises his or her right to object pursuant to Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration regarding specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
II. Instagram
1) Information on the collection of personal data and contact details of the data controller
1.1 Below we inform you about how we handle your personal data. Personal data is any data that can be used to personally identify you.
Please carefully consider what personal data you share with us via Instagram. Instagram is part of the Facebook group of companies and shares information with Facebook and other Facebook companies (https://www.facebook.com/help/111814505650678?ref=dp) the infrastructure, the systems, and the technology. We expressly point out that Facebook collects the data of users of its services (z.B. Facebook stores personal information (IP address, etc.) and may also use it for business purposes. Further information on Facebook's data processing on Instagram can be found in Instagram's privacy policy at [link to Instagram's privacy policy]. https://help.instagram.com/519522125107875?helpref=page_content.
We have no control over the data collection and further processing by Facebook. Furthermore, it is not clear to us to what extent, where, and for how long the data is stored, to what extent Facebook complies with existing deletion obligations, what analyses and connections are made with the data, and to whom the data is transferred. If you wish to prevent Facebook from processing personal data you transmit to us, please contact us via another method.You can find our full contact details in our legal notice on Instagram.
1.2 The data controller within the meaning of the General Data Protection Regulation (GDPR) is Vetain GmbH, An der Flur 9, 85604 Zorneding, Germany, Tel.: 01708536258, E-Mail: support@vetain.de, We process the data you transmit to us via Instagram exclusively ourselves. However, if the data you transmit to us via Instagram is also or exclusively processed by Facebook, then Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland, is also a data controller within the meaning of the General Data Protection Regulation (GDPR).
The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.
2) Data Protection Officer
You can contact Facebook's data protection officer via the online contact form provided by Facebook at https://www.facebook.com/help/contact/540977946302970 contact.
3) Data processing when contacting us
3.1 We collect personal data when you contact us, for example, via a contact form or messenger. You can see which data we collect when you contact us via a contact form in the respective contact form itself. This data is stored and used exclusively for the purpose of responding to your inquiry, contacting you, and for the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your inquiry pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your inquiry has been fully processed, unless statutory retention obligations apply. We consider processing to be complete when it is clear from the circumstances that the matter in question has been resolved.
3.2 WhatsApp Business
We offer visitors to our Instagram page the opportunity to contact us via the WhatsApp messaging service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. For this purpose, we use the so-called "Business version" of WhatsApp.
If you contact us via WhatsApp regarding a specific transaction (for example, an order you have placed), we will store and use the mobile phone number you use with WhatsApp, as well as your first and last name (if provided), in accordance with Article 6(1)(b) of the GDPR, to process and respond to your inquiry. Based on the same legal basis, we may ask you via WhatsApp to provide further data (order number, customer number, address, or email address) in order to assign your inquiry to a specific transaction.
If you use our WhatsApp contact for general inquiries (e.g., regarding our range of services, availability, or our website), we store and use the mobile phone number you use on WhatsApp and – if provided – your first and last name in accordance with Art. 6 Para. 1 lit. f GDPR on the basis of our legitimate interest in the efficient and timely provision of the requested information.
Your data will only be used to answer your inquiry via WhatsApp. It will not be shared with third parties.
Please note that WhatsApp Business accesses the address book of the mobile device we use for this purpose and automatically transfers phone numbers stored in the address book to a server of its parent company, Facebook Inc., in the USA. For the operation of our WhatsApp Business account, we use a mobile device whose address book contains only the WhatsApp contact data of users who have actually contacted us via WhatsApp.
This ensures that every person whose WhatsApp contact details are stored in our address book has already consented to the transfer of their WhatsApp phone number from the address books of their chat contacts, in accordance with Article 6(1)(a) GDPR, by accepting the WhatsApp Terms of Service upon first using the app on their device. The transfer of data from users who do not use WhatsApp and/or have not contacted us via WhatsApp is therefore excluded.
For information on the purpose and scope of data collection and the further processing and use of data by WhatsApp, as well as your related rights and settings options to protect your privacy, please refer to WhatsApp's privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy.
4) Rights of the data subject
4.1 The applicable data protection law grants you comprehensive rights as a data subject (rights of access and intervention) vis-à-vis the controller regarding the processing of your personal data, about which we inform you below:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Article 16 GDPR;
- Right to erasure pursuant to Article 17 GDPR;
- Right to restriction of processing pursuant to Article 18 GDPR;
- Right to information pursuant to Article 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent pursuant to Art. 7 para. 3 GDPR;
- Right to lodge a complaint pursuant to Article 77 GDPR.
4.2 RIGHT OF OBJECTION
If we process your personal data based on our overriding legitimate interest as part of a balancing of interests, you have the right to object to this processing at any time, on grounds relating to your particular situation, with effect for the future.
If you exercise your right to object, we will cease processing the data in question. However, further processing remains possible if we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights and freedoms, or if the processing serves the purpose of establishing, exercising or defending legal claims.
If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. You can exercise your right to object as described above.
If you exercise your right to object, we will cease processing the data in question for direct marketing purposes.
5) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the processing purpose and – if applicable – additionally by the respective statutory retention period (z.B. Commercial and tax law retention periods).
When processing personal data on the basis of explicit consent pursuant to Art. 6 para. 1 lit.According to the GDPR, this data will be stored until the data subject withdraws their consent.
If statutory retention periods exist for data processed in the context of contractual or quasi-contractual obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the expiry of the retention periods, provided that it is no longer required for the performance of a contract or for initiating a contract and/or we no longer have a legitimate interest in its continued storage.
When processing personal data on the basis of Article 6(1)(f) GDPR, this data will be stored until the data subject exercises their right to object pursuant to Article 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the purpose of establishing, exercising or defending legal claims.
When processing personal data for direct marketing purposes on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until the data subject exercises his or her right to object pursuant to Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration regarding specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
III. YouTube
1) Information on the collection of personal data and contact details of the data controller
1.1 Below we inform you about how we handle your personal data. Personal data is any data that can be used to personally identify you.
Please carefully consider what personal data you share with us via YouTube. We expressly point out that YouTube processes the data of its users (z.B. personal information (IP address, etc.) is stored and may also be used for business purposes.
We have no control over the data collection and further processing by YouTube. Furthermore, it is not clear to us to what extent, where, and for how long the data is stored, to what extent YouTube complies with existing deletion obligations, what analyses and connections are made with the data, and to whom the data is transferred. If you wish to prevent YouTube from processing personal data you transmit to us, please contact us via another method. You can find our complete contact details in our legal notice on YouTube.
1.2 The data controller within the meaning of the General Data Protection Regulation (GDPR) is Vetain GmbH, An der Flur 9, 85604 Zorneding, Germany, Tel.: 01708536258, E-Mail: support@vetain.de, insofar as we process the data transmitted to us by you via YouTube exclusively ourselves.
Insofar as the data you transmit to us via YouTube is also or exclusively processed by YouTube, Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5, is also involved alongside us.W5, Ireland, the data controller within the meaning of the General Data Protection Regulation (GDPR).
Further information on data processing by Google Ireland Limited can be found in the Google Ireland Limited privacy policy at https://policies.google.com/privacy?hl=de&gl=de. This privacy policy applies to all services offered by Google Ireland Limited and its affiliated companies – including YouTube. When using YouTube, personal data may also be transferred to the servers of Google LLC in the USA.
The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.
2) Data processing when contacting us
We collect personal data when you contact us, for example, via a contact form or messenger. You can see which data we collect when you contact us via a contact form in the respective contact form itself. This data is stored and used exclusively for the purpose of responding to your inquiry, contacting you, and for the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your inquiry pursuant to Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after your inquiry has been fully processed, unless statutory retention obligations apply. We consider processing to be complete when it is clear from the circumstances that the matter in question has been resolved.
3) Data processing for direct marketing
Email advertising
When you subscribe to our email newsletter, we will regularly send you information about our offers. The only mandatory information required to send you the newsletter is your email address. Providing any other information is voluntary and is used to personalize our communications with you. We use the double opt-in procedure for sending our newsletter. This means that we will only send you an email newsletter after you have explicitly confirmed that you consent to receiving it. We will then send you a confirmation email asking you to click on a link to confirm that you wish to receive future newsletters.
By activating the confirmation link, you give us your consent to use your personal data in accordance with Article 6 Paragraph 1 Letter a of the GDPR. When you subscribe to the newsletter, we store your IP address, which is registered by your internet service provider (ISP), as well as the date and time of registration, in order to be able to trace any potential misuse of your email address at a later date. The data we collect when you subscribe to the newsletter is used exclusively for sending you promotional material via the newsletter. You can unsubscribe from the newsletter at any time via the unsubscribe link provided in the newsletter or by sending a corresponding message to the data controller named above. After you unsubscribe, your email address will be immediately deleted from our newsletter mailing list, unless you have expressly consented to further use of your data or we reserve the right to use your data for other purposes permitted by law, about which we inform you in this privacy policy.
4) Rights of the data subject
4.1 The applicable data protection law grants you comprehensive rights as a data subject (rights of access and intervention) vis-à-vis the controller regarding the processing of your personal data, about which we inform you below:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Article 16 GDPR;
- Right to erasure pursuant to Article 17 GDPR;
- Right to restriction of processing pursuant to Article 18 GDPR;
- Right to information pursuant to Article 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent pursuant to Art. 7 para. 3 GDPR;
- Right to lodge a complaint pursuant to Article 77 GDPR.
4.2 RIGHT OF OBJECTION
If we process your personal data based on our overriding legitimate interest as part of a balancing of interests, you have the right to object to this processing at any time, on grounds relating to your particular situation, with effect for the future.
If you exercise your right to object, we will cease processing the data in question. However, further processing remains possible if we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights and freedoms, or if the processing serves the purpose of establishing, exercising or defending legal claims.
If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. You can exercise your right to object as described above.
If you exercise your right to object, we will cease processing the data in question for direct marketing purposes.
5) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the processing purpose and – if applicable – additionally by the respective statutory retention period (z.B. Commercial and tax law retention periods).
When processing personal data on the basis of explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, this data will be stored until the data subject withdraws his or her consent.
If statutory retention periods exist for data processed in the context of contractual or quasi-contractual obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the expiry of the retention periods, provided that it is no longer required for the performance of a contract or for initiating a contract and/or we no longer have a legitimate interest in its continued storage.
When processing personal data on the basis of Article 6(1)(f) GDPR, this data will be stored until the data subject exercises their right to object pursuant to Article 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the purpose of establishing, exercising or defending legal claims.
When processing personal data for direct marketing purposes on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until the data subject exercises his or her right to object pursuant to Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration regarding specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
IV. TikTok
1) Information on the collection of personal data and contact details of the data controller
1.1 Below we inform you about how we handle your personal data. Personal data is any data that can be used to personally identify you.
Please carefully consider what personal data you share with us via TikTok. We expressly point out that TikTok processes the data of its users (z.B. personal information (IP address, etc.) is stored and may also be used for business purposes.
We have no control over the data collection and further processing by TikTok. Furthermore, it is not clear to us to what extent, where, and for how long the data is stored, to what extent TikTok complies with existing deletion obligations, what analyses and connections are made with the data, and to whom the data is transferred. If you wish to prevent TikTok from processing personal data you have transmitted to us, please contact us via another method. You can find our complete contact details in our legal notice on TikTok.
1.2 The data controller within the meaning of the General Data Protection Regulation (GDPR) is Vetain GmbH, An der Flur 9, 85604 Zorneding, Germany, Tel.: 01708536258, E-Mail: support@vetain.de, insofar as we process the data transmitted to us by you via TikTok exclusively ourselves.
Insofar as the data you transmit to us via TikTok is also or exclusively processed by TikTok, TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland, is also responsible for data processing within the meaning of the General Data Protection Regulation (GDPR), in addition to us.
Further information on data processing by TikTok Technology Limited can be found in the TikTok Technology Limited privacy policy at https://ads.tiktok.com/i18n/official/policy/privacy. This privacy policy applies to all services offered by TikTok Technology Limited. When using TikTok, personal data may be transferred to servers outside the European Economic Area. In this case, the processing of personal data is based on the Commission's model contracts for the transfer of personal data to third countries (so-called Standard Contractual Clauses). For a copy of these Standard Contractual Clauses, please contact TikTok at [email address/contact information missing]. privacy@tiktok.com.
The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.
2) Data processing when contacting us
We collect personal data when you contact us, for example, via a contact form or messenger. You can see which data we collect when you contact us via a contact form in the respective contact form itself. This data is stored and used exclusively for the purpose of responding to your inquiry, contacting you, and for the associated technical administration. The legal basis for processing this data is our legitimate interest in responding to your inquiry in accordance with Article 6(1)(f) GDPR.Your data will be deleted after your request has been fully processed, unless legal retention obligations apply. We consider a request to be fully processed when it is clear from the circumstances that the matter has been resolved.
3) Rights of the data subject
3.1 The applicable data protection law grants you comprehensive rights as a data subject (rights of access and intervention) vis-à-vis the controller regarding the processing of your personal data, about which we inform you below:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Article 16 GDPR;
- Right to erasure pursuant to Article 17 GDPR;
- Right to restriction of processing pursuant to Article 18 GDPR;
- Right to information pursuant to Article 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent pursuant to Art. 7 para. 3 GDPR;
- Right to lodge a complaint pursuant to Article 77 GDPR.
3.2 RIGHT OF OBJECTION
If we process your personal data based on our overriding legitimate interest as part of a balancing of interests, you have the right to object to this processing at any time, on grounds relating to your particular situation, with effect for the future.
If you exercise your right to object, we will cease processing the data in question. However, further processing remains possible if we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights and freedoms, or if the processing serves the purpose of establishing, exercising or defending legal claims.
If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. You can exercise your right to object as described above.
If you exercise your right to object, we will cease processing the data in question for direct marketing purposes.
4) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the processing purpose and – if applicable – additionally by the respective statutory retention period (z.B. Commercial and tax law retention periods).
When processing personal data on the basis of explicit consent pursuant to Art. 6 para. 1 lit. a GDPR, this data will be stored until the data subject withdraws his or her consent.
If statutory retention periods exist for data processed in the context of contractual or quasi-contractual obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the expiry of the retention periods, provided that it is no longer required for the performance of a contract or for initiating a contract and/or we no longer have a legitimate interest in its continued storage.
When processing personal data on the basis of Article 6(1)(f) GDPR, this data will be stored until the data subject exercises their right to object pursuant to Article 21(1) GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the purpose of establishing, exercising or defending legal claims.
When processing personal data for direct marketing purposes on the basis of Art. 6 para. 1 lit. f GDPR, this data will be stored until the data subject exercises his or her right to object pursuant to Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration regarding specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
V. LinkedIn
1) Information on the collection of personal data and contact details of the data controller
1.1 Below we inform you about how we handle your personal data. Personal data is any data that can be used to personally identify you.
Please carefully consider what personal data you share with us via LinkedIn. We expressly point out that LinkedIn processes the data of its users (z.B. personal information (IP address, etc.) is stored and may also be used for business purposes.
We have no control over the data collection and further processing by LinkedIn. Furthermore, it is not clear to us to what extent, where, and for how long the data is stored, to what extent LinkedIn complies with existing deletion obligations, what analyses and connections are made with the data, and to whom the data is transferred. If you wish to prevent LinkedIn from processing personal data you transmit to us, please contact us via another method. You can find our complete contact details in our legal notice on LinkedIn.
1.2 The data controller within the meaning of the General Data Protection Regulation (GDPR) is Vetain GmbH, An der Flur 9, 85604 Zorneding, Germany, Tel.: 01708536258, E-Mail: support@vetain.de, insofar as we process the data transmitted to us by you via LinkedIn exclusively ourselves.
Insofar as the data you transmit to us via LinkedIn is also or exclusively processed by LinkedIn, LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, is also responsible for data processing within the meaning of the General Data Protection Regulation (GDPR), in addition to us.
Further information on data processing by LinkedIn Ireland Unlimited Company can be found in the LinkedIn Ireland Unlimited Company privacy policy at https://www.linkedin.com/legal/privacy-policy?_l=de_DE. This privacy policy applies to all services offered by LinkedIn Ireland Unlimited Company. When using LinkedIn, personal data may be transferred to servers outside the European Economic Area. In this case, the processing of personal data is based on the Commission's model contracts for the transfer of personal data to third countries (so-called Standard Contractual Clauses). For a copy of these Standard Contractual Clauses, please contact LinkedIn at [email address/contact information missing]. https://www.linkedin.com/help/linkedin/ask/ppq.
The controller responsible for the processing of personal data is the natural or legal person who, alone or jointly with others, decides on the purposes and means of processing personal data.
2) Data processing when contacting us
If you become active on our LinkedIn page in the form of messages, comments, mentions or "likes" that contain personal data (e.g.If you provide your name, date of birth or address), this data will be forwarded by LinkedIn to Vetain as the operator of the LinkedIn presence.
The legal basis for these data transfers is also Art. 6 para. 1 f) GDPR.
You can largely control which of your profile data is publicly accessible via your LinkedIn account settings under "Privacy". These settings can be found under
https://www.linkedin.com/psettings/privacy
view or change.
When you contact us via LinkedIn forms for lead generation, personal data (e.g., your name, email address, or phone number) is stored by LinkedIn and made available to Vetain as the recipient of the form.
Vetain uses the collected data to contact you with information about our services and products.
The legal basis for our use of the lead forms within our LinkedIn presence is Article 6(1)(f) GDPR. Vetain pursues legitimate business interests in this regard, which are further explained in point 3.
You can withdraw your submission of the lead form at any time. Lead data is stored on LinkedIn for 90 days and then automatically deleted. For more information about how LinkedIn uses your data, please see LinkedIn's Privacy Policy at:
https://www.linkedin.com/legal/privacy-policy?_l=de_DE#use
At Vetain, your data provided to us by LinkedIn is stored for a maximum of two years and then deleted. This period begins from the moment LinkedIn makes the completed lead forms available to Vetain.
Please note that we also use the "Analytics" function when operating our LinkedIn presence. This function allows account holders to access and analyze a summary of data in the form of page statistics within a single tool. This tool enables us to evaluate the effectiveness of our LinkedIn presence, gather insights into our target audience, and track fan engagement and the viral reach of our posts.
Vetain has the opportunity to use the analytics data via LinkedIn to u.a. The following statistics, which do not allow any conclusions to be drawn about individual users, can be accessed:
- “Likes” information
- Page views
- Regional distribution of users
- Post reach
The legal basis for our use of the LinkedIn analytics function within the context of our LinkedIn presence is Article 6(1)(f) GDPR. Vetain pursues legitimate business interests in this regard, which are further explained in point 3.
Furthermore, the responsibility for all LinkedIn "analyses" lies with Related processing of user data at LinkedIn. Further information can be found here:
https://www.linkedin.com/legal/privacy-policy?_l=de_DE#use
Vetain cannot provide any information due to lack of knowledge:
- which cookies are used on LinkedIn,
- how long cookies store personal data,
- whether the user data collected via cookies may be transmitted to third parties.
LinkedIn is solely responsible for this.
3) Legitimate interest
The legal basis for our use of social media presence is Article 6(1)(f) GDPR. Vetain pursues legitimate business interests in this regard.We use the insights from the statistics provided by the social media network operators to:
- To identify, observe, and analyze publicly available opinions, conversations, moods, trends, or other interactions that are important to our business,
- to engage in dialogue with users who interact with our topics, brands, services and products,
- to capture the image of our company,
- to better understand the needs of our customers and stakeholders, and thereby improve our products, services, and communication methods.
4) Rights of the data subject
4.1 The applicable data protection law grants you comprehensive rights as a data subject (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Article 16 GDPR;
- Right to erasure pursuant to Article 17 GDPR;
- Right to restriction of processing pursuant to Article 18 GDPR;
- Right to information pursuant to Article 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent pursuant to Art. 7 para. 3 GDPR;
- Right to lodge a complaint pursuant to Article 77 GDPR.
Further information about your data subject rights can be found in LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy?_l=de_DE
4.2 Right of objection
If we process your personal data based on our overriding legitimate interest as part of a balancing of interests, you have the right to object to this processing at any time, on grounds relating to your particular situation, with effect for the future.
If you exercise your right to object, we will cease processing the data in question. However, further processing remains possible if we can demonstrate compelling legitimate grounds for the processing which override your interests, fundamental rights and freedoms, or if the processing serves the purpose of establishing, exercising or defending legal claims.
If we process your personal data for direct marketing purposes, you have the right to object at any time to the processing of your personal data for such marketing. You can exercise your right to object as described above.
If you exercise your right to object, we will cease processing the data in question for direct marketing purposes.
VI. Software
1) Social media management software
The data provided to us by the social media network operators is processed by us using the social media management software "Hootsuite". We have a legitimate interest in using this software in accordance with Art. 6 para. 1 f) GDPR.
Hootsuite allows us to manage multiple social media accounts. Posts can be prepared, scheduled, published, liked, and shared. At the same time, the channels of the different services can also be monitored within Hootsuite to observe relevant discussions on social media about our company, brands, services, and products.
Vetain has only limited access to your user data. This user data essentially consists of your publicly accessible profile data (see "3. Processing of personal data").Furthermore, we do not have complete knowledge of the extent to which Hootsuite collects your user data. You can find more information in Hootsuite's privacy policy at:
https://hootsuite.com/de/legal/privacy
2) Social media monitoring software
The data provided to us by the social media network operators is processed by us using the social media monitoring software "Talkwalker". We have a legitimate interest in using this software in accordance with Art. 6 para. 1 f) GDPR.
Talkwalker allows us to monitor all relevant discussions about our company, brands, services, and products on social media. This makes it clear to us at any time who is communicating about us online and, more importantly, how.
Vetain has only limited access to your user data. This user data essentially consists of your publicly accessible profile data (see "3. Processing of Personal Data"). Furthermore, we do not have complete knowledge of the extent to which Talkwalker collects your user data. You can find further information in Talkwalker's privacy policy at:
https://www.talkwalker.com/privacy-policy
3) Social media analytics software
The data provided by the social media network operators is transmitted to us via the "Supermetrics" interface and processed in the "Google Data Studio" software. We have a legitimate interest in using this software pursuant to Art. 6 para. 1 f) GDPR.
Supermetrics allows us to directly transfer data provided by social media network operators to Google Data Studio, where we can analyze and visualize it as summaries as statistics. Using Google Data Studio, we can evaluate the effectiveness of our social media presence, gather insights into our target audience, and track fan engagement and the viral reach of our posts.
Vetain has only limited access to your user data. This user data essentially consists of your publicly accessible profile data (see "3. Processing of Personal Data"). Furthermore, we have no complete knowledge of:
- to what extent Supermetrics and Google collect your user data and
- whether and to what extent Supermetrics and Google transfer your data to third parties.
Further information can be found in the privacy policies of Supermetrics and Google at:
https://supermetrics.com/privacy-policy
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