I. Facebook
1) Information on the collection of personal data and contact details of the controller
1.1 In the following, we inform you about the handling of your personal data. Personal data is all data with which you can be personally identified.
Please check carefully which personal data you share with us via Facebook. As long as you are logged into your Facebook account and visit our Facebook profile, Facebook can assign this to your Facebook profile. We expressly point out that Facebook stores the data of its users (e.g. personal information, IP address, etc.) and may also use it for business purposes. You can find more information about Facebook's data processing in Facebook's privacy policy at https://de-de.facebook.com/policy.php.
We have no influence on data collection and further processing by Facebook. Furthermore, it is not clear to us to what extent, where and for how long the data is stored by Facebook, to what extent Facebook complies with existing deletion obligations, which evaluations and links are made with the data by Facebook and to whom the data is passed on by Facebook. If you would like to prevent Facebook from processing personal data that you have transmitted to us, please contact us by other means. You can find our full contact details in our legal notice on Facebook.
1.2The controller in charge of data processing within the meaning of the General Data Protection Regulation (GDPR) is Vetain GmbH, An der Flur 9, 85604 Zorneding, Deutschland, Tel.: 01708536258, E-Mail: support@vetain.de, insofar as we process the data transmitted to us by you via Facebook exclusively ourselves.
Insofar as the data you provide to us via Facebook is also or exclusively processed by Facebook (Insights data), Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, is also responsible for data processing within the meaning of the General Data Protection Regulation (GDPR). In this respect, data processing is carried out on the basis of an agreement between jointly responsible parties in accordance with Art. 26 GDPR, which you can view here:
https://www.facebook.com/legal/terms/page_controller_addendum.
Furthermore, for the use of certain Facebook products, such as the so-called "Facebook Business Tools", and for data processing carried out as a result, an additional agreement applies between us and Facebook Ireland Ltd. as joint controllers in accordance with Art. 26 GDPR, which can be viewed here:
https://www.facebook.com/legal/controller_addendum
The controller of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
2) Data protection officer
You can contact Facebook's data protection officer using the online contact form provided by Facebook at https://www.facebook.com/help/contact/540977946302970
3) Data processing when contacting us
3.1 We collect personal data ourselves when you contact us, e.g. via the contact form or Messenger. You can see which data we collect when you contact us via the contact form from the relevant contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your request, provided that there are no legal storage obligations to the contrary. We assume that processing has been completed when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
3.2WhatsApp Business
We offer visitors to our Facebook page the opportunity to contact us via the WhatsApp messaging service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. We use the so-called "business version" of WhatsApp for this purpose.
If you contact us via WhatsApp on the occasion of a specific transaction (for example, an order placed), we will store and use the mobile phone number you use on WhatsApp and - if provided - your first and last name in accordance with Art. 6 para. 1 lit. b. GDPR to process your request. GDPR to process and respond to your request. On the same legal basis, we may ask you to provide further data (order number, customer number, address or e-mail address) via WhatsApp in order to be able to assign your request to a specific process.
If you use our WhatsApp contact for general inquiries (e.g. about the range of services, availability or our website), we store and use the mobile phone number you use on WhatsApp and - if provided - your first and last name in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the efficient and timely provision of the requested information.
Your data will only ever be used to respond to your request via WhatsApp. Your data will not be passed on to third parties.
Please note that WhatsApp Business receives access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Facebook Inc. in the USA. To operate our WhatsApp Business account, we use a mobile device whose address book only stores the WhatsApp contact data of those users who have contacted us via WhatsApp.
This ensures that every person whose WhatsApp contact data is stored in our address book has already consented to the transmission of their WhatsApp telephone number from the address books of their chat contacts in accordance with Art. 6 para. 1 lit. a GDPR when using the app on their device for the first time by accepting the WhatsApp terms of use. The transmission of data of such users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded in this respect.
For the purpose and scope of data collection and the further processing and use of the data by WhatsApp, as well as your rights in this regard and setting options for protecting your privacy, please refer to WhatsApp's privacy policy: https://www.whatsapp.com/legal/?eea=1#privacy-policy.
4) Data processing for statistical and marketing purposes
4.1Page Insights
Facebook provides us with so-called Page Insights for our Facebook page: https://www.facebook.com/business/a/page/page-insights. This is summarized data that allows us to gain insight into how people interact with our page. Page Insights may be based on personal data collected in connection with a visit or interaction of persons on or with our page and its content. According to Art. 6 para. 1 lit. f GDPR, this serves to safeguard our legitimate interests in an optimized presentation of our offer and effective communication with customers and interested parties, which predominate in the context of a balancing of interests.
You can object to the processing of your data for the aforementioned purposes at any time by changing your settings for advertisements in your Facebook user account at https://www.facebook.com/settings?tab=ads.
4.2Facebook Lead Ads
We use the "Lead Ads" function of Facebook Ireland Limited, 4 Grand Canal Square, Dublin 2, Ireland ("Facebook") to collect and process certain personal data of interested parties - so-called leads - via a contact form displayed on Facebook websites (so-called "instant form"). The content and scope of the data requested in this form depends on the focus of the respective lead campaign.
The processing of the data is strictly bound to the purposes pursued with the respective lead ad campaign. These purposes are clearly stated in the lead ad or on the form provided before the specified data is transmitted. Depending on the focus of the lead ad campaign, the legal basis for data processing is either your express consent in accordance with Art. 6 para. 1 lit. a GDPR (e.g. for direct advertising measures such as registration for e-mail newsletters) or our legitimate interest in the optimal marketing of our offer in accordance with Art. 6 para. 1 lit. f GDPR. The data will not be passed on to third parties.
As part of the aforementioned services, data transmitted via instant forms may be stored on servers of Facebook Inc, 1601 Willow Rd, Menlo Park, CA 94025, USA.
Further information on data processing via Facebook Lead Ads can be found in Facebook's data policy at https://de-de.facebook.com/privacy/explanation
5) Rights of the data subject
5.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Art. 16 GDPR;
- Right to erasure pursuant to Art. 17 GDPR;
- Right to restriction of processing pursuant to Art. 18 GDPR;
- Right to information pursuant to Art. 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent granted pursuant to Art. 7 para. 3 GDPR;
- Right to lodge a complaint pursuant to Art. 77 GDPR.
5.2RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST IN THE CONTEXT OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
6) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and - if applicable - additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).
When processing personal data on the basis of express consent in accordance with Art. 6 para. 1 lit. a GDPR, this data is stored until the data subject withdraws their consent.
If there are statutory retention periods for data that is processed within the scope of legal or similar obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the retention periods have expired, provided that it is no longer required for contract fulfillment or contract initiation and/or we no longer have a legitimate interest in further storage.
When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object in accordance with Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defense of legal claims.
When processing personal data for the purpose of direct marketing on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object in accordance with Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
II. Instagram
1) Information on the collection of personal data and contact details of the controller
1.1 In the following, we inform you about the handling of your personal data. Personal data is all data with which you can be personally identified.
Please check carefully what personal data you share with us via Instagram. Instagram is part of the Facebook group of companies and shares infrastructure, systems and technology with Facebook and other Facebook companies(https://www.facebook.com/help/111814505650678?ref=dp). We expressly point out that Facebook stores the data of users of its services (e.g. personal information, IP address, etc.) and may also use this data for business purposes. You can find more information about Facebook's data processing at Instagram in Instagram's privacy policy at https://help.instagram.com/519522125107875?helpref=page_content.
We have no influence on data collection and further processing by Facebook. Furthermore, it is not clear to us to what extent, where and for how long the data is stored, to what extent Facebook complies with existing deletion obligations, which evaluations and links are made with the data and to whom the data is passed on. If you would like to prevent Facebook from processing personal data that you have transmitted to us, please contact us by other means. You can find our full contact details in our legal notice on Instagram.
1.2The controller in charge of data processing within the meaning of the General Data Protection Regulation (GDPR) is Vetain GmbH, An der Flur 9, 85604 Zorneding, Deutschland, Tel.: 01708536258, E-Mail: support@vetain.de, insofar as we process the data you provide to us via Instagram exclusively ourselves. Insofar as the data you provide to us via Instagram is also or exclusively processed by Facebook, Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2 Ireland, is also responsible for data processing within the meaning of the General Data Protection Regulation (GDPR).
The controller for the processing of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
2) Data protection officer
You can contact Facebook's data protection officer using the online contact form provided by Facebook at https://www.facebook.com/help/contact/540977946302970.
3) Data processing when contacting us
3.1 We collect personal data ourselves when you contact us, e.g. via the contact form or Messenger. You can see which data we collect when you contact us via the contact form from the relevant contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your request, provided that there are no legal storage obligations to the contrary. We assume that processing has been completed when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
3.2WhatsApp business
We offer visitors to our Instagram page the opportunity to contact us via the WhatsApp messaging service provided by WhatsApp Ireland Limited, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland. We use the so-called "business version" of WhatsApp for this purpose.
If you contact us via WhatsApp on the occasion of a specific transaction (for example, an order placed), we will store and use the mobile phone number you use on WhatsApp and - if provided - your first and last name in accordance with Art. 6 para. 1 lit. b. GDPR to process your request. GDPR to process and respond to your request. On the same legal basis, we may ask you to provide further data (order number, customer number, address or e-mail address) via WhatsApp in order to be able to assign your request to a specific process.
If you use our WhatsApp contact for general inquiries (e.g. about the range of services, availability or our website), we store and use the mobile phone number you use on WhatsApp and - if provided - your first and last name in accordance with Art. 6 para. 1 lit. f GDPR on the basis of our legitimate interest in the efficient and timely provision of the requested information.
Your data will only ever be used to respond to your request via WhatsApp. Your data will not be passed on to third parties.
Please note that WhatsApp Business receives access to the address book of the mobile device we use for this purpose and automatically transfers telephone numbers stored in the address book to a server of the parent company Facebook Inc. in the USA. To operate our WhatsApp Business account, we use a mobile device whose address book only stores the WhatsApp contact data of those users who have contacted us via WhatsApp.
This ensures that every person whose WhatsApp contact data is stored in our address book has already consented to the transmission of their WhatsApp telephone number from the address books of their chat contacts in accordance with Art. 6 para. 1 lit. a GDPR when using the app on their device for the first time by accepting the WhatsApp terms of use. The transmission of data of such users who do not use WhatsApp and/or have not contacted us via WhatsApp is excluded in this respect.
The purpose and scope of the data collection and the further processing and use of the data by WhatsApp as well as your rights in this regard and setting options to protect your privacy can be found in WhatsApp's data protection information: https://www.whatsapp.com/legal/?eea=1#privacy-policy.
4) Rights of the data subject
4.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Art. 16 GDPR;
- Right to erasure pursuant to Art. 17 GDPR;
- Right to restriction of processing pursuant to Art. 18 GDPR;
- Right to information pursuant to Art. 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent granted pursuant to Art. 7 para. 3 GDPR;
- Right to lodge a complaint pursuant to Art. 77 GDPR.
4.2RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST IN THE CONTEXT OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
5) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and - if applicable - additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).
When processing personal data on the basis of express consent in accordance with Art. 6 para. 1 lit. a GDPR, this data is stored until the data subject withdraws their consent.
If there are statutory retention periods for data that is processed within the scope of legal or similar obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the retention periods have expired, provided that it is no longer required for contract fulfillment or contract initiation and/or we no longer have a legitimate interest in further storage.
When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object in accordance with Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defense of legal claims.
When processing personal data for the purpose of direct marketing on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object in accordance with Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
III YouTube
1) Information on the collection of personal data and contact details of the controller
1.1In the following, we inform you about the handling of your personal data. Personal data is all data with which you can be personally identified.
Please check carefully which personal data you share with us via YouTube. We expressly point out that YouTube stores its users' data (e.g. personal information, IP address, etc.) and may also use it for business purposes.
We have no influence on data collection and further processing by YouTube. Furthermore, it is not clear to us to what extent, where and for how long the data is stored, to what extent YouTube complies with existing deletion obligations, which evaluations and links are made with the data and to whom the data is passed on. If you would like to prevent YouTube from processing personal data that you have transmitted to us, please contact us by other means. You can find our full contact details in our legal notice on YouTube.
1.2The controller in charge of data processing within the meaning of the General Data Protection Regulation (GDPR) is Vetain GmbH, An der Flur 9, 85604 Zorneding, Deutschland, Tel.: 01708536258, E-Mail: support@vetain.de, insofar as we process the data transmitted to us by you via YouTube exclusively ourselves.
If the data you transmit to us via YouTube is also or exclusively processed by YouTube, Google Ireland Limited, Gordon House, 4 Barrow St, Dublin, D04 E5W5, Ireland, is also responsible for data processing within the meaning of the General Data Protection Regulation (GDPR).
For more information on data processing by Google Ireland Limited, please refer to the Google Ireland Limited privacy policy at https://policies.google.com/privacy?hl=de&gl=de. This privacy policy applies to all services offered by Google Ireland Limited and its affiliated companies, including YouTube. When using YouTube, personal data may also be transmitted to the servers of Google LLC. in the USA.
The controller of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
2) Data processing when contacting us
We collect personal data ourselves when you contact us, e.g. via contact form or messenger. You can see which data we collect when you contact us via the contact form from the relevant contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. If your contact is aimed at concluding a contract, the additional legal basis for the processing is Art. 6 para. 1 lit. b GDPR. Your data will be deleted after final processing of your request, provided that there are no legal storage obligations to the contrary. We assume that processing has been completed when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
3) Data processing for direct advertising
Advertising by e-mail
If you subscribe to our e-mail newsletter, we will regularly send you information about our offers. The only mandatory information for sending the newsletter is your e-mail address. The provision of any other data is voluntary and is used to address you personally. We use the so-called double opt-in procedure for sending the newsletter. This means that we will only send you an e-mail newsletter if you have expressly confirmed to us that you consent to the sending of newsletters. We will then send you a confirmation e-mail asking you to confirm that you wish to receive future newsletters by clicking on a corresponding link.
By activating the confirmation link, you give us your consent to the use of your personal data in accordance with Art. 6 para. 1 lit. a GDPR. When you register for the newsletter, we store your IP address entered by the Internet service provider (ISP) as well as the date and time of registration in order to be able to trace any possible misuse of your e-mail address at a later date. The data collected by us when you register for the newsletter will be used exclusively for the purpose of advertising by means of the newsletter. You can unsubscribe from the newsletter at any time via the link provided in the newsletter or by sending a message to the controller named at the beginning. Once you have unsubscribed, your e-mail address will be deleted from our newsletter distribution list immediately, unless you have expressly consented to further use of your data or we reserve the right to use data beyond this, which is permitted by law and about which we inform you in this declaration.
4) Rights of the data subject
4.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Art. 16 GDPR;
- Right to erasure pursuant to Art. 17 GDPR;
- Right to restriction of processing pursuant to Art. 18 GDPR;
- Right to information pursuant to Art. 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent granted pursuant to Art. 7 para. 3 GDPR;
- Right to lodge a complaint pursuant to Art. 77 GDPR.
4.2RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST IN THE CONTEXT OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
5) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and - if applicable - additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).
When processing personal data on the basis of express consent in accordance with Art. 6 para. 1 lit. a GDPR, this data is stored until the data subject withdraws their consent.
If there are statutory retention periods for data that is processed within the scope of legal or similar obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the retention periods have expired, provided that it is no longer required for contract fulfillment or contract initiation and/or we no longer have a legitimate interest in further storage.
When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object in accordance with Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defense of legal claims.
When processing personal data for the purpose of direct marketing on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object in accordance with Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
IV. TikTok
1) Information on the collection of personal data and contact details of the controller
1.1In the following, we inform you about the handling of your personal data. Personal data is all data with which you can be personally identified.
Please check carefully what personal data you share with us via TikTok. We expressly point out that TikTok stores the data of its users (e.g. personal information, IP address, etc.) and may also use it for business purposes.
We have no influence on data collection and further processing by TikTok. Furthermore, it is not clear to us to what extent, where and for how long the data is stored, to what extent TikTok complies with existing deletion obligations, which evaluations and links are made with the data and to whom the data is passed on. If you would like to prevent TikTok from processing personal data that you have transmitted to us, please contact us by other means. You can find our full contact details in our legal notice on TikTok .
1.2The controller in charge of data processing within the meaning of the General Data Protection Regulation (GDPR) is Vetain GmbH, An der Flur 9, 85604 Zorneding, Deutschland, Tel.: 01708536258, E-Mail: support@vetain.de, insofar as we process the data transmitted to us by you via TikTok exclusively ourselves.
Insofar as the data you transmit to us via TikTok is also or exclusively processed by TikTok, TikTok Technology Limited, 10 Earlsfort Terrace, Dublin, D02 T380, Ireland, is also responsible for data processing within the meaning of the General Data Protection Regulation (GDPR).
Further information on data processing by TikTok Technology Limited can be found in the privacy policy of TikTok Technology Limited at https://ads.tiktok.com/i18n/official/policy/privacy. This privacy policy applies to all services offered by TikTok Technology Limited. When using TikTok, personal data may also be transferred to servers outside the European Economic Area. In this case, personal data is processed on the basis of the Commission's model contracts for the transfer of personal data to third countries (so-called standard contractual clauses). For a copy of these standard contractual clauses, please contact TikTok at privacy@tiktok.com.
The controller of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
2) Data processing when making contact
We collect personal data ourselves when you contact us, e.g. via contact form or messenger. You can see which data we collect when you contact us via the contact form from the relevant contact form. This data is stored and used exclusively for the purpose of responding to your request or for contacting you and the associated technical administration. The legal basis for processing the data is our legitimate interest in responding to your request in accordance with Art. 6 para. 1 lit. f GDPR. Your data will be deleted after final processing of your request, provided that there are no legal retention obligations to the contrary. We assume that processing has been completed when it can be inferred from the circumstances that the matter in question has been conclusively clarified.
3) Rights of the data subject
3.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Art. 16 GDPR;
- Right to erasure pursuant to Art. 17 GDPR;
- Right to restriction of processing pursuant to Art. 18 GDPR;
- Right to information pursuant to Art. 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent granted pursuant to Art. 7 para. 3 GDPR;
- Right to lodge a complaint pursuant to Art. 77 GDPR.
3.2RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST IN THE CONTEXT OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA ARE PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
4) Duration of storage of personal data
The duration of the storage of personal data is determined by the respective legal basis, the purpose of processing and - if applicable - additionally by the respective statutory retention period (e.g. retention periods under commercial and tax law).
When processing personal data on the basis of express consent in accordance with Art. 6 para. 1 lit. a GDPR, this data is stored until the data subject withdraws their consent.
If there are statutory retention periods for data that is processed within the scope of legal or similar obligations on the basis of Art. 6 para. 1 lit. b GDPR, this data will be routinely deleted after the retention periods have expired, provided that it is no longer required for contract fulfillment or contract initiation and/or we no longer have a legitimate interest in further storage.
When processing personal data on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object in accordance with Art. 21 para. 1 GDPR, unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defense of legal claims.
When processing personal data for the purpose of direct marketing on the basis of Art. 6 para. 1 lit. f GDPR, this data is stored until the data subject exercises their right to object in accordance with Art. 21 para. 2 GDPR.
Unless otherwise stated in the other information in this declaration on specific processing situations, stored personal data will be deleted when it is no longer necessary for the purposes for which it was collected or otherwise processed.
V. LinkedIn
1) Information on the collection of personal data and contact details of the controller
1.1 In the following, we inform you about the handling of your personal data. Personal data is all data with which you can be personally identified.
Please check carefully what personal data you share with us via LinkedIn. We expressly point out that LinkedIn stores the data of its users (e.g. personal information, IP address, etc.) and may also use it for business purposes.
We have no influence on data collection and further processing by LinkedIn. Furthermore, it is not clear to us to what extent, where and for how long the data is stored, to what extent LinkedIn complies with existing deletion obligations, which evaluations and links are made with the data and to whom the data is passed on. If you would like to prevent LinkedIn from processing personal data that you have transmitted to us, please contact us by other means. You can find our full contact details in our LinkedIn legal notice.
1.2The controller in charge of data processing within the meaning of the General Data Protection Regulation (GDPR) is Vetain GmbH, An der Flur 9, 85604 Zorneding, Deutschland, Tel.: 01708536258, E-Mail: support@vetain.de, insofar as we process the data you provide to us via LinkedIn exclusively ourselves.
Insofar as the data you provide to us via LinkedIn is also or exclusively processed by LinkedIn, LinkedIn Ireland Unlimited Company, Wilton Place, Dublin 2, Ireland, is also responsible for data processing within the meaning of the General Data Protection Regulation (GDPR).
Further information on data processing by LinkedIn Ireland Unlimited Company can be found in the LinkedIn Ireland Unlimited Company privacy policy at https://www.linkedin.com/legal/privacy-policy?_l=de_DE. This privacy policy applies to all services offered by LinkedIn Ireland Unlimited Company. When using LinkedIn, personal data may also be transferred to servers outside the European Economic Area. In this case, personal data is processed on the basis of the Commission's model contracts for the transfer of personal data to third countries (so-called standard contractual clauses). For a copy of these standard contractual clauses, please contact LinkedIn at https://www.linkedin.com/help/linkedin/ask/ppq.
The controller of personal data is the natural or legal person who alone or jointly with others determines the purposes and means of the processing of personal data.
2) Data processing when contacting us
If you become active via our LinkedIn presence in the form of messages, comments, mentions or "likes" that contain personal data (e.g. your name, date of birth or address), this data will be transmitted by LinkedIn to Vetain as the operator of the LinkedIn presence.
The legal basis for these data transfers is also Art. 6 para. 1 f) GDPR.
You can determine which of your profile data is publicly accessible yourself via the settings of your LinkedIn account under "Privacy". You can view or change these settings at
https://www.linkedin.com/psettings/privacy
If you contact us via LinkedIn lead generation forms, personal data (e.g. your name, e-mail address or telephone number) will be stored by LinkedIn and made available to Vetain as the recipient of the form.
Vetain uses the data collected to contact you with information about our services and products.
The legal basis for our use of the lead forms as part of our LinkedIn presence is Art. 6 para. 1 lit. f GDPR. Vetain thereby pursues legitimate business interests, which are further explained in point 3.
You can revoke your submission of the lead form at any time. The lead data is stored on LinkedIn for 90 days and then automatically deleted. For more information on how LinkedIn uses your data, please refer to LinkedIn's privacy policy at
https://www.linkedin.com/legal/privacy-policy?_l=de_DE#use
At Vetain, your data that LinkedIn makes available to us is stored for a maximum of two years and then deleted. The period begins from the time LinkedIn provides Vetain with the completed lead forms.
We would like to point out that we also make use of the "Analytics" function when operating the LinkedIn site. This function allows account holders to retrieve and analyze a summary of data in the form of page statistics within a tool. This tool can be used to evaluate measures of the LinkedIn presence, gain insights into the target group, fan engagement and the viral spread of one's own posts.
With the analysis data, Vetain has the possibility via LinkedIn to retrieve the following statistics, among others, which do not allow any conclusions to be drawn about individual users:
- "Like" information
- Page views
- Regional distribution of users
- Post reach
The legal basis for our use of the LinkedIn analysis function as part of our LinkedIn presence is Art. 6 para. 1 lit. f GDPR. Vetain thus pursues legitimate business interests, which are further explained in point 3.
In all other respects, LinkedIn is responsible for all processing of user data in connection with LinkedIn "analyses". Further information on this can be found at:
https://www.linkedin.com/legal/privacy-policy?_l=de_DE#use
Vetain cannot provide any information about this due to lack of knowledge:
- which cookies are used on LinkedIn,
- how long the cookies store personal data
- whether the user data collected via the cookies may be transmitted to third parties.
The sole responsibility for this lies with LinkedIn.
3) Legitimate interest
The legal basis for our use of social media presences is Art. 6 para. 1 lit. f GDPR. Vetain thus pursues legitimate business interests. We use the findings from the statistics provided by the social media network operators in order to
- identify, monitor and analyze publicly available opinions, conversations, sentiments, trends or other interactions that are important for our business,
- engage in dialog with users who interact with our topics, brands, services and products,
- to capture the image of our company
- to better understand the needs of our customers or interest groups and thereby improve our products and services or our communication methods.
4) Rights of the data subject
4.1 The applicable data protection law grants you comprehensive data subject rights (rights of access and intervention) vis-à-vis the controller with regard to the processing of your personal data, about which we inform you below:
- Right of access pursuant to Art. 15 GDPR;
- Right to rectification pursuant to Art. 16 GDPR;
- Right to erasure pursuant to Art. 17 GDPR;
- Right to restriction of processing pursuant to Art. 18 GDPR;
- Right to information pursuant to Art. 19 GDPR;
- Right to data portability pursuant to Art. 20 GDPR;
- Right to withdraw consent granted pursuant to Art. 7 para. 3 GDPR;
- Right to lodge a complaint pursuant to Art. 77 GDPR.
Further information on your rights as a data subject can be found in LinkedIn's privacy policy at: https://www.linkedin.com/legal/privacy-policy?_l=de_DE
4.2 RIGHT TO OBJECT
IF WE PROCESS YOUR PERSONAL DATA ON THE BASIS OF OUR OVERRIDING LEGITIMATE INTEREST IN THE CONTEXT OF A BALANCING OF INTERESTS, YOU HAVE THE RIGHT TO OBJECT TO THIS PROCESSING AT ANY TIME WITH EFFECT FOR THE FUTURE ON GROUNDS RELATING TO YOUR PARTICULAR SITUATION.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED. HOWEVER, WE RESERVE THE RIGHT TO CONTINUE PROCESSING IF WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING WHICH OVERRIDE YOUR INTERESTS, FUNDAMENTAL RIGHTS AND FREEDOMS, OR IF THE PROCESSING SERVES THE ESTABLISHMENT, EXERCISE OR DEFENSE OF LEGAL CLAIMS.
IF YOUR PERSONAL DATA IS PROCESSED BY US FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF PERSONAL DATA CONCERNING YOU FOR THE PURPOSE OF SUCH MARKETING. YOU CAN EXERCISE YOUR RIGHT TO OBJECT AS DESCRIBED ABOVE.
IF YOU EXERCISE YOUR RIGHT TO OBJECT, WE WILL STOP PROCESSING THE DATA CONCERNED FOR DIRECT MARKETING PURPOSES.
VI. software
1) Social media management software
The data provided to us by the social media network operators is processed by us in the social media management software "Hootsuite". We have a legitimate interest in using this software in accordance with Art. 6 (1) f) GDPR.
Hootsuite enables us to manage multiple social media accounts. Posts can be prepared, planned, published, liked and shared. At the same time, the channels of the various services can also be tracked within Hootsuite in order to monitor relevant discussions on the social web about our companies, brands or our services and products.
Vetain only has limited access to your user data. The user data is essentially your publicly accessible profile data (see "3. Processing of personal data"). Furthermore, we have no conclusive knowledge of the extent to which Hootsuite collects your user data. Further information on this can be found in Hootsuite's privacy policy at:
https://hootsuite.com/de/legal/privacy
2) Social media monitoring software
The data provided to us by the social media network operators is processed by us in the social media monitoring software "Talkwalker". We have a legitimate interest in using this software pursuant to Art. 6 (1) f) GDPR.
Talkwalker enables us to monitor all relevant discussions on the social web about our companies, brands or our services and products. This allows us to see at any time who is communicating about us online and, above all, how.
Vetain only has limited access to your user data. The user data is essentially your publicly accessible profile data (see "3. Processing of personal data"). Furthermore, we have no conclusive knowledge of the extent to which Talkwalker collects your user data. You can find further information on this in Talkwalker's privacy policy at:
https://www.talkwalker.com/privacy-policy
3) Social media analytics software
The data provided by the social media network operators is transmitted to us via the "Supermetrics" interface and processed in the "Google Data Studio" software. We have a legitimate interest in the use of this software in accordance with Art. 6 para. 1 f) GDPR.
Supermetrics enables us to transmit the data provided by the social media network operators directly to Google Data Studio in order to be able to analyse and visualize it there as a summary in the form of statistics. With the help of Google Data Studio, social media measures can be evaluated, insights into the target group can be gathered, fan engagement and the viral spread of your own posts can be obtained.
Vetain only has limited access to your user data. The user data is essentially your publicly accessible profile data (see "3. Processing of personal data"). Furthermore, we have no conclusive knowledge of
- to what extent Supermetrics and Google collect your user data and
- whether and to what extent Supermetrics and Google transfer your data to third parties.
Further information on this can be found in Supermetrics' and Google's privacy policy at
https://supermetrics.com/privacy-policy
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