Vetain - schneller und Klimaneutraler Versand - Versandkosten und Rücksendungen

Shipping costs & Returns

Shipping information

Are you wondering how much shipping will cost on your order, or do you want to know how to request a return or exchange? We've put together an overview to help you quickly and easily understand shipping costs and returns at Vetain.

Shipping costs

Your order will usually be processed the same day if placed before 12 noon and shipped climate-neutrally with DHL GoGreen. You can specify your delivery address when placing your order.

We currently ship within the entire EU and Switzerland:

Versand nach Deutschland

Shipping to: Germany

€4.90

Fast shipping (1-3 business days)

  • Climate neutral through DHL GoGreen
  • Merchandise mail (€3.90)
  • With shipment tracking

Free shipping on orders over €50!

Versand nach Österreich

Shipping to Austria

€6.90

  • Fast shipping (3-4 working days)
  • Climate neutral through DHL GoGreen
  • Merchandise mail (€3.90)
  • With shipment tracking

Free shipping on orders over €75!

Versand nach Schweiz

Shipping to Switzerland

€13.90

  • Fast shipping (3-5 business days)
  • With Swiss Post
  • Merchandise mail (€4.90)
  • Customs service- & Free of charge

Free shipping on orders over €150!

Versand Europa

Shipping to the rest of the EU

€13.90

  • Fast shipping (3-7 business days)
  • Climate neutral through DHL GoGreen
  • Merchandise mail (€4.90)
  • With shipment tracking

Free shipping on orders over €150!

Versand Schweden

Shipping to Sweden

€19.90

  • Fast shipping (4-7 working days)
  • Climate neutral through DHL GoGreen
  • Merchandise mail (€4.90)
  • With shipment tracking

Free shipping on orders over €200!

Versand Finnland

Shipping to Finland

€19.90

  • Fast shipping (4-7 working days)
  • Climate neutral through DHL GoGreen
  • Merchandise mail (€4.90)
  • With shipment tracking

Free shipping on orders over €200!

Binding information regarding shipping costs and delivery times can be found in our shipping information.

We ship 100% climate neutral with DHL GoGreen.

Returns & Exchanges

Should you encounter any problems with your order, we will be happy to assist you. If you have any further questions, you can also contact our support team directly here.

Our specially designed panel allows you to quickly and easily initiate a return or exchange. Simply click on the relevant field and you will be redirected to the form.

Retoure

Return

Did you purchase a product from our online shop and want to return it? Fill out our form and receive a return label immediately.

Umtausch

Exchange

You purchased a product in our online shop and want to exchange it? Fill out our form and we will exchange it.

Fehlendes Produkt

Goods not arrived

Didn't receive your order/is part of it missing? No problem - just send us an email and we'll resend the missing items.

You have 14 days after taking possession of the goods to cancel your order.

You can find more information about this in our Cancellation policy.